Support Center

Support Center

Using Sidecar

  • Tips for a great Sidecar experience

    As a rider, you should: Always be supremely cool to drivers … they’re just like you. Treat your driver’s...

    Nov 15, 2013 03:04PM PST
  • Where can I take a Sidecar?

    You are free to request rides wherever you like as long as your city is supported by Sidecar! All rides commun...

    Jul 22, 2013 11:27AM PDT
  • What if a Sidecar isn’t available?

    Sidecar is in high demand and drivers are frequently completing rides, so give it a few minutes and a driver w...

    Oct 04, 2013 02:50PM PDT
  • Can I change my end destination?

    Sure! Give your Sidecar driver a call immediately to ask if the change in location(s) will work for him/her. I...

    Nov 15, 2013 03:05PM PST
  • Can my pet come along for the ride?

    Your pets are often welcome by Sidecar drivers. Please give your driver a call upon requesting the ride to mak...

    Jul 22, 2013 11:26AM PDT
  • How can I contact lost and found?

    Did you leave an item in a Sidecar driver’s car? Don’t worry! Email Support ( with the followi...

    Jul 22, 2013 11:27AM PDT
  • How to disable push notifications

    Did you know that you can disable push notifications from the Sidecar app yourself? If you're using an Androi...

    Jul 22, 2013 05:02PM PDT

  • Have a question? Check out our FAQs.
    Can't find the answer? Send us an email and we'll respond promptly.

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