Support Center

Support Center

Driver Tips

  • Sidecar flair - MOX

    What are MOX? MOX (short hand for mirror sox) – a sleek, safe, and subtle way to help riders identify our amaz...

    Aug 08, 2013 05:58PM PDT
  • Contacting passengers

    You should call a rider in the following instances: When you accept a ride – it’s an added personal touc...

    Nov 19, 2013 09:31AM PST
  • Lost and found

    Did a passenger leave an item in your car? Email Support (support@side.cr) with the following information: ...

    Jul 12, 2013 05:28PM PDT
  • The no-no's

    If a report of the following behavior is received by support, your account will be immediately suspended while...

    Dec 08, 2014 02:39PM PST
  • Your personal belongings

    Please be smart with your personal belongings. Do not leave items of high value floating around your back seat...

    Jul 12, 2013 05:30PM PDT

  • Have a question? Check out our FAQs.
    Can't find the answer? Send us an email and we'll respond promptly.

    Email us: support@side.cr
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